faq

Frequently Asked Questions

Our kitchens (cabinets + appliances + worktop + installation) start at £15,000 + VAT.  We are happy to provide a free no obligation quotation if you visit our kitchen showroom, or if our designer visits your property.

Yes we do, however we never send out our designs due to copyright.  Our designers will create a kitchen design for you in 3D including elevation views and floor plan.  We will always ask you to visit our showroom so we can present these to you in person, alternatively the designer will visit you at your property.  Bespoke kitchen designs takes 4 hours on average per draft, and we would like to ensure that our hard work does not end up with our competitors.

If you are happy with your design and quotation, and would like to show to your family/friends we ask for a £1,000 deposit to release the design pack to you.  This is not an additional cost, it will be deducted from your kitchen payment.

The fitted kitchen as we know it today has been invented in Germany.  German kitchens are widely known for the quality of their components, the excellence of engineering, and of course the brilliant workmanship.  Our manufacturer has been around since 1898 and has over 616 million euro turnover most of which is heavily re-invested into the company.  We invite you to visit our showrooms so you can feel the quality yourself.

We usually require no less than 60 days (2 months) from the point of placing an order to Germany to the point of delivery in the UK.  This is because each kitchen is made to order from scratch (including making the wood!).

Yes, we can source all kitchen appliances from leading brands, we can also source quartz and granite worktops.

Yes, we can provide a dry fit or a full fit installation service.  Dry fit is where we install your kitchen cabinets and appliances, but we do not connect appliances to electrics/water/waste/gas this will need to be done by your own tradesmen.  Alternatively the full fit is where we take care of everything.

We give a 5 year warranty for all of our kitchen cabinets & components. Warranty for appliances and worktops will vary by manufacturer.

Unfortunately we are unable to offer finance, however we never take 100% upfront payment, and your cost will be spread over 2-3 months.

We have 2 showrooms – Reading & Marble Arch. Due to  COVID-19 both showrooms are by appointment only.

Yes we do, our expert designers can visit you in the comfort of your own home, we can also arrange a free virtual consultation.

Yes, since our inception in 2012 we have remained a family business. We offer a premium German product paired with unparalleled customer service (as proven by our Best of Houzz for customer service awards 6 years in a row).