Frequently Asked Questions
  • How much do your kitchens cost?

    Our kitchens (cabinets + appliances + worktop + installation) start at £15,000 + VAT and go past the £100,000 + VAT mark. We are happy to provide a free no obligation quotation if you visit our kitchen showroom, or if our designer visits your property.

  • Do you provide a free kitchen design service?

    Yes we do, however we never send out our designs due to copyright. Our designers will create a kitchen design for you in 3D including elevation views and floor plan. We will always ask you to visit our showroom so we can present these to you in person, alternatively the designer will visit you at your property. Bespoke kitchen designs takes 4 hours on average per draft, and we would like to ensure that our hard work does not end up with our competitors.

  • What if I want a copy of my design?

    If you are happy with your design and quotation, and would like to show to your family/friends we ask for a £1,000 deposit to release the design pack to you. This is not an additional cost, it will be deducted from your kitchen payment.

  • What is so special about German kitchens?

    The fitted kitchen as we know it today has been invented in Germany. German kitchens are widely known for the quality of their components, the excellence of engineering, and of course the brilliant workmanship. Our manufacturer has been around since 1898 and has over 616 million euro turnover most of which is heavily re-invested into the company. We invite you to visit our showrooms so you can feel the quality yourself.

  • What is the delivery time for your kitchens?

    We usually require no less than 60 days (2 months) from the point of placing an order to Germany to the point of delivery in the UK. This is because each kitchen is made to order from scratch (including making the wood!).

  • Can you supply appliances and worktop for my kitchen?

    Yes, we can source all kitchen appliances from leading brands, we can also source quartz and granite worktops.

  • Can you install my kitchen?

    Yes, we can provide a dry fit or a full fit installation service. Dry fit is where we install your kitchen cabinets and appliances, but we do not connect appliances to electrics/water/waste/gas this will need to be done by your own tradesmen. Alternatively the full fit is where we take care of everything.

  • What warranty will I get?

    We give a 5 year warranty for all of our kitchen cabinets & components. Warranty for appliances and worktops will vary by manufacturer. Please note: from 2022 we are able to offer 10 year warranty on our Systemat range.

  • Do you offer finance?

    Yes, we have partnered with Kandoo, and are able to offer flexible finance packages from £500 to £50,000 subject to status and approval. Illya Kitchens is a trading name of Illya Kitchens Ltd, registered in England and Wales, Company Registration Number – 07932460 Illya is an Introducer Appointed Representative (‘IAR’) of Switcha Limited. Illya can be found on the FCA register under Firm Registration Number: 968843. Kandoo is a Trading Style of Switcha Limited which is authorised and regulated by the Financial Conduct Authority, Firm Registration Number: 828963 for Credit Broking and Insurance Distribution. Switcha Limited is a Credit Broker and not a Lender. You can check this on the Financial Services Register at https://register.fca.org.uk/

  • Where are your showrooms located?

    We have 2 showrooms – Reading & Marble Arch. Due to COVID-19 both showrooms are by appointment only.

  • Do you offer free home visits?

    Yes we do, our expert designers can visit you in the comfort of your own home, we can also arrange a free virtual consultation.

  • Is Illya Kitchens a family business?

    Yes, since our inception in 2012 we have remained a family business. We offer a premium German product paired with unparalleled customer service (as proven by our Best of Houzz for customer service awards 7 years in a row).

  • Have a question that is not answered? Contact Us

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    PRICE ESTIMATOR BROCHURE BOOK APPOINTMENT
    FROM £25,000 + VAT